Single Session Meta-Analysis

Benchmarking Conversation Skills Across Healthcare Courses

MEASURABLE IMPROVEMENT

Challenge

From clinics and veterinary practices to hospital desks, insurers, HR, and tele-health, staff keep hitting the same wall—missed empathy cues, untranslated jargon, and rare teach-back. Four partners asked Xuron to close these gaps with simulation-based courses.

Solution

Each course blended sector-specific content with an AI-driven role-play simulation and instant feedback, often paired with pre/post knowledge and confidence checks plus evaluations. Lengths flexed from 20 to 60 minutes, but every session hinged on the simulation to turn knowledge into measurable skill.

Organizations

Courses

273

Learners

SEE THE DIFFERENCE

Outcomes

Dramatic single-session impact, with weighted averages across all 273 completers showing immediate, measurable improvements.

Knowledge Score Increase

n=273

13%

Confidence Increase

n=273

1-5 confidence scale

28%

Highly Confident Learners

183%

Delivered Impact

Instant Impact

A single 20‑60 minute session lifts top‑box confidence nearly three‑fold and knowledge by 14%.

Scalable Framework

One simulation‑centred model works for four partners and ten different courses without rebuilding tech.

Behavioral Clarity

Leaders now know exactly where conversations derail, enabling laser‑focused coaching that generic slide decks can't match.

Enterprise Upside

Better dialogue means smoother registrations, clearer tele-health calls, happier patients, fewer denied claims.

Course Overview

11 simulation-based courses across 4 healthcare organizations, featuring diverse virtual humans and communication scenarios

Tim

Telehealth Communication & Practice

Practice core telehealth communication skills through diagnostic pre-test and virtual-patient simulation.

Elaine

Skillbuilder – Project Management Practice

Simulate project management interviews with GANTT-chart creation and scenario-based dialogue.

Isabella

EAP Counselor Session

Interactive counseling encounter focused on work-life balance with tailored stress management strategies.

Sam

MIPS Interview

Conduct structured patient interviews supporting MIPS compliance with real-time AI feedback.

Allie

Rethinking Uncomplicated UTIs (Enduring)

Manage recurrent UTI cases applying updated treatment protocols and clinical decision-making skills.

Harold

Veterinary Telehealth

Remote consultation simulation building confidence in virtual rapport-building and history-taking skills.

Mark

Healthcare Workforce Management

Practice HR and leadership skills in performance meetings covering conflict resolution and feedback.

Allie

Rethinking Uncomplicated UTIs (Live)

Real-time UTI simulation emphasizing diagnostic precision and communication under time pressure.

Charlotte

GLP-1 RA Weight Management

Engage with weight-management patient practicing motivational interviewing and SMART-goal setting.

Derek

HR Interview Simulation

Performance review meeting addressing documentation delays while balancing constructive feedback with empathy.

Lisa

Medical Debt Collection

Train for compliant, empathetic medical debt collection calls with immediate AI-driven feedback.

Why it Matters

Whether the setting is clinical, veterinary, administrative or telehealth, a single Xuron simulation session exposes hidden communication gaps—and closes them—faster than any lecture-only approach.

Get the Report

Download the comprehensive 10-page analysis covering methodology, statistical significance testing, and cross-sector implementation insights.

What’s Inside:

Headline results: big gains in knowledge and confidence after just one session.
Methods and cohorts: who joined, how it was built, and how impact was measured.
Why it matters: quick, scalable practice that fits busy clinical schedules.

Leverage Xuron for Real Impact.

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Meta-Analysis Case Study